Privacy Policy for YES Containers

Last updated: 12.06.2024

YES Containers ("we," "our," "us") is committed to safeguarding your privacy. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website www.yescontainers.com (the "Website") and use our related services ("Services"). By accessing and using the Website and Services, you agree to the terms of this Policy.

1. Information We Collect

1.1 Personal Information: We may collect the following types of Personal Information from you, depending on your interactions with our Website and Services:

Identifiers: Name, email address, phone number, mailing address, billing address, and other contact details.
Account Information: Username, password, and account preferences.
Commercial Information: Records of products or services purchased, obtained, or considered, including payment details (excluding sensitive payment information like credit card numbers).
Geolocation Data: IP address, geographic location derived from APIs, and other location-based data.
Content Submissions: Any feedback, images, reviews, or other materials you voluntarily submit to us.
Device and Usage Data: Information about your device, browsing history, and how you interact with our Website and Services, collected via cookies and other tracking technologies.

1.2 Automatic Data Collection: We automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, and other usage data. This data helps us to monitor and analyze web traffic, enhance our Services, and detect and prevent fraud.

2. How We Use Your Information

We use the Personal Information we collect for various purposes, including:

2.1 Service Provision and Customer Support:

To create and manage your account.
To process and fulfill your orders, including payment processing and delivery coordination.
To communicate with you about your orders, account, or other inquiries.
To provide customer support and address any issues you may encounter.

2.2 Marketing and Communications:

To send you promotional offers, newsletters, and other marketing communications, if you have opted in.
To administer contests, sweepstakes, or other promotional activities.
To deliver targeted advertising through platforms like Google Analytics and Facebook Ads.

2.3 Website and Service Improvement:

To analyze and understand how our Website and Services are used, improving user experience and service offerings.
To develop new products, features, and services based on user feedback and behavior.

2.4 Legal and Compliance:

To comply with legal obligations, including tax and regulatory requirements.
To enforce our terms, conditions, and policies, and to protect our legal rights.
To prevent, detect, and investigate fraud, unauthorized activities, or other potential threats to the safety and security of our users and Services.

3. SMS Communications and Consent

YES Containers LLC is committed to protecting your privacy and ensuring the secure use of your phone number. We collect SMS opt-in data solely for the purpose of sending updates, promotional offers, and order-related communications. Your consent to receive SMS messages will not be shared, sold, or disclosed to any third parties, except as required by law or as necessary to provide SMS communication services through trusted partners, such as RingCentral.

By providing your phone number on our website, you consent to receive SMS communications from YES Containers LLC. You may opt out of receiving SMS messages at any time by replying STOP to any of our messages. Once opted out, no further messages will be sent. Message and data rates may apply depending on your mobile carrier plan.

For support, you can reply HELP, call us at 800-223-4755, email us at info@yescontainers.com, or visit our website at yescontainers.com. Your phone number will be securely stored and used only for communication purposes as outlined in this policy. We comply with all applicable SMS marketing laws, including the TCPA and TCR requirements.

3.1 SMS Communication: By providing your phone number on our website, you consent to receive text messages from YES Containers LLC regarding your inquiry, promotions, or order updates. We may send up to 5 messages per month regarding your inquiries, promotions, or order updates. Message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP to any SMS you receive from us. We use third-party services, such as RingCentral, to send SMS communications.

3.2 Data Retention and Security: YES Containers LLC retains your phone number and other personal data for as long as necessary to fulfill the purposes outlined in this policy, such as providing updates, promotions, and service-related information. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your phone number is not shared with third parties, except as required by law or as necessary to provide SMS communication services through trusted partners like RingCentral

3.3 Opt-Out Information: To stop receiving text messages from YES Containers LLC, reply STOP to any SMS. Once you opt out, no further messages will be sent. For assistance, reply HELP, contact info@yescontainers.com, or call 800-223-4755.

4. Cookies and Tracking Technologies

4.1 Cookies: We use cookies and similar tracking technologies to collect information about your interactions with our Website. Cookies help us understand user behavior, improve website functionality, and deliver personalized content. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience on our Website.

4.2 Do Not Track Signals: Our Website currently does not respond to "Do Not Track" signals from your browser.

5. Sharing Your Information

5.1 We do not pass any individual's consent to receive SMS from YES Containers LLC to any third party. We do not share phone numbers with third parties and affiliate marketing for the purpose of allowing those third parties to send SMS

5.2 Service Providers: We may share your Personal Information with trusted third-party service providers who assist us in operating our Website, processing transactions, delivering products, and providing related services. These providers are only permitted to use your information as necessary to perform their functions and are obligated to maintain its confidentiality.

5.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your Personal Information may be transferred to the acquiring entity as part of that transaction.

5.4 Legal Compliance: We may disclose your Personal Information if required by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or that of our users, employees, or the public.

5.5 Affiliates and Partners: We may share your Personal Information with our affiliates and business partners to offer you related products, services, or promotions. These entities are bound by similar privacy obligations.

6. Data Security

We take data security seriously and implement a variety of physical, electronic, and procedural safeguards to protect your Personal Information from unauthorized access, use, or disclosure. This includes encryption, firewalls, secure servers, and access control measures. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period has expired, we will securely delete or anonymize your information.

8. Your Rights

8.1 Access and Correction: You have the right to access the Personal Information we hold about you and request corrections if any inaccuracies are found.

8.2 Data Portability: You may request a copy of your Personal Information in a structured, machine-readable format.

8.3 Deletion: You can request that we delete your Personal Information, subject to certain legal exceptions.

8.4 Objection and Restriction: You have the right to object to or request the restriction of the processing of your Personal Information under certain conditions.

8.5 Withdrawal of Consent: If you have provided consent for the collection, processing, or sharing of your Personal Information, you may withdraw it at any time by contacting us at info@yescontainers.com. Please note that withdrawing consent may affect your ability to use certain features of our Services.

9. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what Personal Information we collect, use, disclose, and sell, and the right to opt-out of the sale of their Personal Information. To exercise these rights, please visit our "Do Not Sell My Personal Information" page or contact us at info@yescontainers.com.

10. Privacy of Children

Our Website and Services are not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at info@yescontainers.com, and we will take steps to delete such information.

11. International Data Transfers

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central databases are located. We take appropriate measures to ensure that your data is protected in accordance with this Policy, regardless of where it is processed.

12. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated Policy on our Website and updating the "Last updated" date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

14. Acceptance of This Policy

By using our Website and Services, you signify your acceptance of this Privacy Policy. If you do not agree with this Policy, please do not use our Website or Services. Your continued use of the Website following the posting of changes to this Policy will be deemed your acceptance of those changes.

15. Contact Us

If you have any questions about this Privacy Policy, your rights regarding your Personal Information, or wish to exercise any of your rights, please contact us at:

Email: info@yescontainers.com
Phone: 800-223-4755